Privacy Policy
Last updated: September 21, 2026
Harlowe ("Harlowe," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit hiharlowe.com (the "Site") or contact us through it.
Information We Collect
We collect information you provide directly to us, such as when you fill out the "Start a Project" form, email us, or otherwise reach out. This may include your name, email address, business name, and any details you share about your project or business.
We also automatically collect some technical information when you visit the Site, such as your IP address, browser type, device information, and how you interact with our pages. This is gathered through cookies and similar tracking technologies (see our Cookie Policy below).
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and discuss potential projects
Operate, maintain, and improve the Site
Understand how visitors use the Site
Communicate with current or prospective clients about our services
Meet legal and contractual obligations
We do not sell your personal information.
Sharing Your Information
We may share information with service providers who help us run the Site and our business, such as our website host (Squarespace), email provider, and analytics tools. These providers only access information as needed to perform their services and are required to protect it.
We may also disclose information if required by law or to protect our rights, property, or safety, or that of others.
Cookies and Analytics
The Site uses cookies and similar technologies, including those provided by our website platform, to operate properly and to help us understand site traffic. You can control cookies through your browser settings. See our Cookie Policy for more detail.
Data Retention
We keep personal information for as long as needed to respond to your inquiry, provide our services, or meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.
Your Rights
Depending on where you're located, you may have the right to access, correct, or request deletion of the personal information we hold about you. To make a request, contact us at annabel[at]hiharlowe.com and we'll respond within a reasonable time.
Security
We take reasonable steps to protect the information we collect, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is not directed at children, and we do not knowingly collect personal information from anyone under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Continued use of the Site after changes means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Harlowe Ontario, Canada annabel[at]hiharlowe.com